got questions?
Ripper – because we’ve got the answers!
Please read our frequently asked questions and if you still need more information about any of our product please get in touch today.
- Your trailer will come pit inspected, ready for registration.
- Your trailer can legally be towed to the garaged address with the paperwork that we supply so that you can get it registered at your local Service Tasmania, OR there is a Service Tasmania in Deloraine where you can establish your registration.
- Alternatively, we can establish your registration for you but this does incur a $75 administration fee, as well as the reimbursement for the 12 months of registration upon collection. **We will also need your personal details that are to be listed on a registration template that we keep on file as it is procedure.
- As standard we supply and fit a 7 pin flat plug to all of our trailers.
- Should you require a different sized plug, this will need to be discussed before the commencement of your trailer build and may incur an additional cost.
- All of our trailers are built to suit each individual customer’s specifications, therefor the carrying capacity will vary from each trailer.
- The ATM is the Aggregate Trailer Mass – you have to take into account both the payload mass and the trailer mass to have the total ATM. For example, my trailer is 750kg rated, the trailer itself weighs 260kg. This leaves me 490kg for my payload total. 490kg payload + 260kg trailer = 750kg – maximum capacity.
- Not only do we manufacture all of our trailers onsite but we also offer onsite repairs, servicing, steel sales and parts sales. Your one stop trailer shop!
- If your trailer is 750kg rated or lower, it does not require any form of braking system.
- If your trailer is rated over 750kg but no more than 2T, your trailer requires a hydraulic override braking system.
- If your trailer is 1.6T or 2T rated and you would prefer an electric brake system, then this is optional at an additional cost.
- If your trailer is rated over 2T, it must have electric brakes.
- If your trailer has electric brakes, the vehicle towing it must have an electric brake unit in it – this is the customer’s responsibility.
- We offer a lifetime backing on the workmanship of our trailers.
- You receive 5 years of warranty on your LED Lights.
- It is the customer’s responsibility to ensure they get their trailer regularly maintained/serviced. This is required every 5000kms or annually whichever arrives first.
- Warranty will be voided if the GVM is exceeded.
- Any issues, you deal with real people who value your experience.
- Stone chips and scratches in the paint work are not covered by warranty.
- Your trailer is required to be serviced every 5000kms or annually, whichever arrives first.
- Bearings must be checked for play and you must grease them regularly with high-speed bearing grease, also ensure correct tension through regular servicing.
- All bolts and nuts are to be checked regularly which includes; coupling bolts and accessories, springs/shackle bolts, wheel nuts, bearing nuts, U bolts, Brake & calliper bolts.
- Brakes are to be checked for excessive ware, your brakes will require adjusting over time. Please contact us on (03) 6362 4759 if you need any adjustment on your brakes.
- You must check your springs regularly to make sure they are in good working order, also making sure to check nuts and bolts are tight.
- Wheels and tyres must be checked regularly to ensure they are tight and to ensure there is no uneven or excessive ware, also ensure your trailer tyres are inflated to the correct PSI.
